Controller in terms of the GDPR is DLW Die Luxushotels weltweit Hotelreservierungen weltweit GmbH („we“, „us“, “our”). The contact details are stated in the footer below.
The use of our website is generally possible without providing personal data. As far as personal data (e.g. name, address or email addresses) are collected on our websites, this takes place on voluntary basis, as far as possible and in the following not differently indicated. We would like to point out that data transmission on the internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is not possible.
The usage of contact data that is published because of the imprint obligation by third parties by sending unsolicited advertising and information materials is hereby expressly prohibited. The operators of this website expressly reserve the right to take legal action against unsolicited advertising mailings, e.g. spam e-mails.
The protection of your privacy when processing personal data is important to us. DLW Die Luxushotels weltweit Hotelreservierungen weltweit GmbH will handle your data responsibly and manage them according to the applicable legal rules.
Unless otherwise stated below, the provision of your personal information is neither required by law nor by contract nor required to conclude a contract. You are not required to provide the data. A non-provisioning has no consequences. This applies only insofar as no other information is given in the subsequent processing operations. "Personal Data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without giving any personal information. Every time you access our website, usage data is transmitted through your Internet browser and stored in log data (server log files). This stored data includes e.g. Name of the called page, IP address, date and time of the call, amount of data transferred and the requesting provider. These data are used solely to ensure trouble-free operation of our website and to improve our offer. The legal basis for such processing is Art. 6 (1) s. 1 lit. f GDPR (legitimate interest). Our legitimate interest consists in the mentioned processing purposes.
Collection and processing of the form “Booking Request”
When using the contact form, we collect personal data provided by you transfer this data to the respective hotel to enable you to conclude a contract with it. The legal basis for the collection of the data and the subsequent transmission is Art. 6 (1) s. 1 lit. b GDPR (performance of contract/initiation of a contract). Subsequently, we process the data in order to invoice our brokerage services with our contractual partners. For this purpose, we also receive copies of your correspondence with the hotel from the respective hotel when the contract is initiated and the contract is concluded, which we also process for billing purposes. The legal basis for such processing is Art. 6 (1) S. 1 lit. f GDPR (legitimate interest), whereby our legitimate interest is to invoice our services to the contractual partners. Your data will then be deleted, unless you have consented to the further processing and use.
Collection and processing when using the form "Register your hotel"
When using this form, we collect the personal data provided by you for the initiation and implementation of the cooperation agreement. If you pay for our services via PayPal, the data required for payment processing will be transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. The legal basis for this is Art. 6 (1) s. 1 lit. b DSGVO (performance of a contract/initiation of a contract).
Using Google reCAPTCHA
Processing is based on Art. 6 (1) s. 1 lit. f GDPR from the legitimate interest in the above-mentioned purposes unless otherwise stated below. The data collected by you in this way will be pseudonymised by technical means. An assignment of the data to your person is therefore no longer possible. The data will not be stored by you together with other personal data.
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, based on Art. 6 (1) f GDPR.
The links below will tell you how to manage (and disable) cookies on major browsers:
Chrome browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en/kb/cookies-allow-and-dispose
Saved Cookies: 1P_JAR, CONSENT, NID, Language, PHPSESSID, persist_Mybgpplayer
Analysis tool of our web hoster
In order to determine how many people have visited which site and thereby improve our service, we use an analysis tool from our web hoster ALL-INKL.COM - Neue Medien Münnich, owner: René Münnich, Hauptstraße 68, D-02742 Friedersdorf. Only we and our web hoster receive the data. The legal basis for this is Art. 6 (1) s. 1 lit. f GDPR (legitimate interest). Our legitimate interest consists in the improvement of our offer.
Use of Google Analytics
User-level and event-level data are stored for 14 months. User-level and event-level data are data which are associated with cookies, user-identifiers (e.g., User-ID) and advertising identifiers (e.g. DoubleClick cookies, Android’s Advertising ID, Apple’s Identifier for Advertisers).
Processing is based on Art. 6 (1) lit.a GDPR (consent). You have the right, to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
We use the web analysis service of eXTReMe digital (Herengracht 155, 1015 BH Amsterdam, The Netherlands, "eXTReMe") on our website, if you have given your consent. The data processing serves the purpose of analysing this website and its visitors. For this purpose, eXTReMe will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website use and internet use. You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
You can obtain eXTReMe's data protection information at https://extremetracking.com/?policy.
Rights of the data subject
If the legal requirements are met, you are entitled to the following rights pursuant to Art. 15 to 20 GDPR: right to access, to rectification, to erasure, to restriction of processing, to data portability. Furthermore, Art. 21 (1) GDPR entitles you to object to processing based on Art. 6 (1) s.1 f GDPR and to processing for the purpose of direct advertising. In addition, Art. 7 DSGVO gives you the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Please contact us if you wish. You will find the contact details in our imprint below in the footer.
Right to lodge a complaint to the supervisory authority
Pursuant to Art. 77 GDPR, you have the right to lodge a complaint to the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.
Involvement of our hoster
For e-mail and website hosting we use the services of the hoster ALL-INKL.COM - Neue Medien Münnich, owner: René Münnich, Hauptstraße 68, D-02742 Friedersdorf. This provider has access to data processed by us. We have concluded a respective data processing agreement.
Unless otherwise stated in these data protection notices, the data will only be stored for as long as necessary for the respective purpose. The data will then be deleted.
Newsletter, customer satisfaction surveys and other contacting activities by us
Hotels or interested parties can register with us via the newsletter Programmer Supermailer, Mirko Böer Softwareentwicklungen, Malachitstraße 16, 04319 Leipzig with their email address. Your revocation is possible at any time at email@example.com.
Your e mail is used for marketing proposals or hotel offers. If you declared your consent, we use your telephone number and email address to provide you with more information about products and services and for customer satisfaction surveys. The legal basis for the respective processing operations is Art. 6 (1) s. 1 lit. a GDPR (legal consent). If you have not declared your consent for the use of your e-mail address for the purpose of sending us further information about similar goods or services and about opportunities to participate in satisfaction surveys, processing is based on Art. 6 (1) s. 1 lit. f GDPR (legitimate interests), whereby our interest is to market our products and conduct customer satisfaction surveys. Your data will be stored until you unsubscribe or withdraw your consent.